Information on Online Dispute Resolution
according to Art. 14 Para. 1 ODR-VO
The EU Commission offers the possibility of online dispute resolution on a platform it operates (so-called “OS platform”). The OS platform can serve as a point of contact for out-of-court settlement of disputes arising from online sales contracts or service contracts. This platform is accessible via the external link https://ec.europa.eu/consumers/odr.
The EU Commission offers the possibility of online dispute resolution on a platform it operates (so-called “OS platform”). The OS platform can serve as a point of contact for out-of-court settlement of disputes arising from online sales contracts or service contracts. This platform is accessible via the external link https://ec.europa.eu/consumers/odr.